Collaborating for Our Customers’ Success

customers success
customers success

 

"Buy the iron, get the company."

If you’ve been around Caterpillar long enough, you’re familiar with those words. And even if you haven’t, you get the idea. When Holt and Best merged their companies to form Caterpillar in 1925, they also formed something just as critical: a dealer network. Why? Because they knew customers wanted more than just a product. They wanted someone to stand behind that product for the long haul.

For a century now, our independent dealers have not only fulfilled that mission — they’ve set the standard for distribution and product support across industries and around the globe. Though many of the tools they use to support Caterpillar customers have changed, their commitment to helping them succeed remains steadfast.

 

And The Oldest Cat Dealer Is…

Shouldn’t it be easy to identify our oldest dealer? It depends on how you define “oldest.” Founded in 1914, Yancey Bros. Co. owns the title as the first dealer designated after the 1925 merger of Holt and Best. But Whayne Supply (now part of Boyd CAT) was established a year earlier in 1913. And Parrenin, the first Cat dealer named outside the U.S. in 1926, dates its formation to 1902. Suffice it to say, you’ll find multiple dealers that pre-date Caterpillar. And the average age of a Cat dealership? Just over 50 years. Clearly, long-term relationships are in our blood.

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two people shaking hands near a dozer
two people shaking hands near a dozer

Supplying Quality

We can’t overstate the role our dealers have played in our century of success. Nor can we exaggerate the importance of our supplier relationships. From steel to tires, laptops to paperclips, we rely on more than 27,000 suppliers in 175 countries to deliver to our high standards. These companies, many of which have been supplying Caterpillar for decades, share our passion for quality and our commitment to making long-lasting, hard-working products.

Meet Our Suppliers of the Year
supplier excellence awards
supplier excellence awards
air service for parts delivery

Air Service For Parts Delivery…In 1928?

Our dealers have always gone above and beyond to get customers the support they deserve. Need proof? Check out this special one-hour delivery service from the 1920s.

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dealer locator

Your Local Dealer Is Standing By

Wherever you are, there’s a Cat dealer nearby — literally. Our network of 156 independent dealers operates thousands of branches in more than 190 countries.

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dealer tech

Join The Cat Dealer Network

High-demand, hands-on, high-tech careers: With global demand for technicians skyrocketing, our dealers are set to hire thousands of new employees in the years ahead.

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